Big Mug Coffee Roaster
Nestled at 3014 El Camino Real Santa Clara, CA 95051, Big Mug Coffee Roaster is the ultimate destination for those who appreciate high-quality coffee, delicious food, and a welcoming environment. Offering an exceptional blend of flavorful coffee drinks and mouthwatering snacks, this establishment stands out as a top choice for both locals and visitors in the Santa Clara area.
The Menu: A Perfect Balance of Coffee and Comfort Food
At Big Mug Coffee Roaster, the menu is designed to satisfy diverse cravings, featuring a variety of sweet and savory options. For breakfast or a light snack, their Avocado Toast on Sourdough is a fan favorite, paired perfectly with Nutella & Banana on Sourdough for those with a sweet tooth. The Strawberry & Ricotta Toast on Sourdough offers a refreshing and creamy option, ideal for a relaxing morning treat.
Beyond the toasts, the Monster Fries provide a generous serving of crispy goodness, making it a perfect indulgence for sharing with friends. For those seeking a refreshing beverage, the Mint Au Lait adds a delightful twist to the traditional coffee, while the Espresso options cater to purists who enjoy a bold, rich coffee experience. Sweet snacks like the Bagel, Honey Butter Toast, and Garlic Butter Toast offer a variety of flavors to accompany your drink.
A Welcoming Environment with Convenient Services
Big Mug Coffee Roaster is more than just a coffee shop; it’s a place that cares about accessibility and comfort. The café is designed to accommodate all guests, including those with mobility needs. It offers wheelchair accessibility, ADA-compliant entrances, and restrooms, making it a convenient choice for everyone. The spacious outdoor seating area is perfect for those who prefer fresh air while enjoying their coffee, with both heated outdoor seating and covered outdoor seating available.
For those in a hurry or looking for a cozy space to work, the café provides both takeout and delivery services, so you can enjoy their delicious offerings at your convenience. Additionally, bike parking is available for cyclists, and the café is committed to sustainability with compostable containers and plastic-free packaging.
Parking is easy to find with on-site parking and street parking options, though it can get crowded during peak hours, as the café is a popular spot. Customers often praise the friendly and accommodating staff, with one customer noting how the baristas were quick to assist with adjusting a drink order when a mistake was made.
Customer Experiences: A Warm and Inviting Atmosphere
The reviews from visitors emphasize the positive experience they had at Big Mug Coffee Roaster. Many highlight the excellent customer service, with one reviewer mentioning how the baristas helped them adjust their order from hot to iced with a smile. This level of attention to detail is one of the reasons why customers feel welcome and appreciated.
Another reviewer shared their excitement about finally visiting the café, expressing satisfaction with their Pandan Latte. The café’s relaxed vibe, with every table occupied during busy times, adds to the charm, making it a vibrant and lively place to enjoy a coffee or two. Despite the crowds, the café’s atmosphere remains warm and inviting, and the ample seating ensures that everyone can find a spot to unwind.
A Sustainable and Kid-Friendly Experience
Big Mug Coffee Roaster isn’t just about good coffee; it’s also committed to sustainability and family-friendly practices. The café encourages customers to bring their own containers and offers reusable tableware for those who prefer an eco-friendly experience. The inclusion of gender-neutral restrooms and the accommodating layout further enhance its reputation as a space that’s accessible and welcoming to all.
The café also stands out for its ability to cater to families with kids, as well as individuals looking for a space to work or relax. With street parking, on-site parking, and easy access to public transport, it’s a convenient choice for anyone in the area looking to grab a coffee or snack while on the go.
Big Mug Coffee Roaster excels not only in its wide array of drinks and food but also in creating a community-focused space that meets the diverse needs of its patrons. Whether you’re stopping by for a quick espresso, enjoying a leisurely meal, or working remotely, this café offers the perfect balance of comfort and quality.
Reviews
I've been wanting to try this place out for quite some time and finally made our way over on a Sunday afternoon. The parking lot got full but we were luckily able to find a spot in front of the coffee shop. We got the tiramisu latte and latte. There was ample seating however charging spots are difficult to find in the middle seating area. If you have a long charge laptop then you should be fine. The orders came out quickly and the pastry we ordered was delicious! We definitely would come back.
Finally tried out this place! Got the pandan latte. I really liked the pandan foam, just wish there was more of it. As a non-coffee drinker, I actually really liked the coffee too and thought it was sweet enough for me LOL The place is just extremely busy with every table filled on a Sunday afternoon. Parking lot is huge but VERY crowded since a lot of people come here/ to this plaza. The kiosk also doesn't have pictures and the baristas are all busy so it's a little hard to know what to get if you don't know the menu beforehand.
Quick service with 2 ordering touch screens and lovely staff. This is a great place to chat or get work done, there is lots of seating and your receipt comes with the wifi password and bathroom code! Very cozy vibes here. Drinks are good too, they have signature drinks with flavors. I got mint au lait, which has customizable sweetness and ice. Delicious!
Best iced pandan latte I've ever had! Perfectly sweet & well balanced with the coffee's bitterness. Staff have always been super friendly. The actual coffee shop is large with lots of seating. Parking lot can be tricky but the coffee is well worth it!
I forgot the name of this! But it was delicious can't wait for the next time I visit! My experience with the baristas was positive- thank you for helping me adjust my order when I made the mistake of ordering a hot drink and accommodating for a change to iced appreciate it TONS! Thank you thank you!